Privacy Policy

Introduction

Welcome to the OTR Insurance Solutions website (the “Website”), owned and operated by OTR Insurance Solutions and its affiliated companies (“OTR,” “we,” “us,” or “our”). At OTR, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our Website. Please note that this policy applies only to this Website and not to any third-party websites, applications, or plugins that may be linked from it.

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Personal Information We Collect

We understand the importance of your ability to control your personal data. “Personal Information” refers to data that can identify or be used to contact an individual—such as your name, mailing address, email, phone number, credit card details, social security number, tax ID, or birthdate. You may browse the Website without submitting any personal data. However, if you choose to fill out a form, request a quote, contact our team, create an account, or make a payment, we may collect your information in order to fulfill your request.

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Information Collected Automatically

Like many modern websites, we collect certain non-personal technical data automatically. This may include your browser type, language preferences, operating system, referring website, mobile carrier, IP address, and the time and date of your visit. We use this data to better understand user behavior and to improve the Website’s performance. Our service providers may analyze traffic logs for security, diagnostics, and usage trends, but we do not attempt to identify individual users unless fraud or abuse is suspected.

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How We Use Your Information

The personal information you provide is used to deliver the services you request. This may include sharing the data with our internal staff or authorized third-party service providers. We may also send you transactional emails related to your request. From time to time, we may contact you with newsletters or updates about our products or services. These communications will always include an option to opt out of future correspondence.

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When We Share Personal Information

We do not sell your personal data or share it with unrelated third parties. Your information will not be made publicly available without your explicit consent.

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Use of Third-Party Services

As an insurance brokerage, OTR Insurance Solutions partners with third-party insurance providers to offer quotes and coverage options. When you request a quote or sign up for a service, we may share the necessary personal data with these providers using secure transmission methods, such as encrypted platforms or secure websites. While we make reasonable efforts to work with reputable partners, we are not responsible for how these third parties handle your data once it is transferred to them.

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Legal Disclosures

There may be circumstances where we are legally obligated to disclose your personal information, such as in response to a court order, subpoena, or government request. In such cases, we may or may not notify you, depending on the nature of the disclosure and applicable laws.

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Your Responsibility for Accuracy

You are responsible for keeping your personal information accurate and up to date. If you have an account or have submitted personal information to us, please ensure it remains current.

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Children’s Privacy

Our Website is intended for adults. We do not knowingly collect personal information from children under 13 years of age without parental consent. If you are a parent or guardian and believe your child has provided personal information to us without your permission, please contact us and we will take steps to remove the data.

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Use of Cookies and Related Technologies

We utilize cookies, session identifiers, and browser-detection tools to improve the user experience. Most web browsers allow you to disable these technologies, but doing so may limit some functionality of the Website. These technologies do not collect personally identifiable data.

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Security Measures

We take appropriate precautions to protect your personal information. Our hosting environment includes multi-layered firewall protection and encrypted databases. Internally, we restrict access to your information to personnel who require it for operational purposes.

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Policy Updates

This Privacy Policy was last revised on July 17, 2025. We may update this policy occasionally to reflect changes in our practices or for legal reasons. We encourage you to review this page each time you use the Website, as we may not notify you of changes directly.